Building Self-Esteem Through Active Listening

By Geno Guevara – Active Listening is different than just listening to a child or person. Active Listening is: Dynamic- Constant Flow of Information Intense- Requires Mental Focus Continous- On-going Training Active Listening requires an internal desire to truly want to understand what the other person is trying to communicate. It is defined by the [...]

Active Listening Equals Effective Listening

Recent studies conducted by the International Listening Association illustrated we retain half of what we hear and forget about half of that within 48 hours. We listen at 125-250 words per minute, but think at 1000-3000 words per minute. Truly, what kind of impact does effective listening have on your customers, employees and business associates?